Refund & Satifaction
Policy
Last updated: 02/28/2026
At Mommy & Me Meal Company, each meal is freshly prepared with care using high-quality ingredients. Due to the perishable nature of our products, we maintain the following refund and satisfaction policy.
Order Changes & Cancellations
Orders may be modified or canceled up to 48 hours before scheduled delivery. Requests received after this time cannot be accommodated, as meals are already being prepared.
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Refund Eligibility
Because our meals are freshly prepared and perishable, we are unable to offer refunds once meals have been prepared or delivered.
However, customer satisfaction is very important to us. If there is an issue with your order, we will work with you to make it right.
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Incorrect or Missing Items
If you receive an incorrect or missing item, please contact us within 24 hours of delivery, and we will provide an appropriate resolution, which may include a replacement, credit, or refund.
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Quality Concerns
If you are dissatisfied with the quality of your meal, please contact us within 24 hours of delivery and include a photo and description of the issue so we can address it promptly.
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Delivery Issues
Customers are responsible for providing accurate delivery information and ensuring meals are promptly refrigerated upon delivery.
Mommy & Me Meal Company is not responsible for quality issues resulting from:
• incorrect delivery details
• unattended deliveries
• meals left unrefrigerated
• improper storage or reheating
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Refund Method
If a refund is approved, it will be issued to the original method of payment or provided as store credit, at our discretion.
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Contact Us
For questions or concerns regarding your order, please contact:
Email: hello@mommyandmemealco.com
Website: mommyandmemealco.com
We are committed to providing nourishing meals and a positive experience for every family we serve.